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INFRASTRUCTURE
Infrastructure plays a vital role in any organisation which provides IT enabled services. At medi-SCRIBE, hardware and software are continuously upgraded, ensuring that the company stays on the razor's edge of technology.
- Unit at Salt Lake City, the IT-hub of Kolkata, India ergonomic furniture and adequate lighting and full air-conditioning
- Presently, we have the infrastructure to transcribe / process about 35,000 lines a day with a turn around time of 12-24 hours.
- Pentium IV based nodes, fully integrated with two higher-end servers.
- Audio cards, headphones, foot pedals and transcription software available for better assistance.
- Software available for voice filtering and other assistance related to improving voice quality for better output.
- Online and off-line reference material.
- 256 KBPS DSL / dedicated leased communication link to internet for better communication. 64 KBPS ISDN communication links for backup.
- 15 KVA online UPS (Uninterrupted power supply) to support power failure.
- 30 KVA power generator set to support power supply failure.
- Transmission of Data through FTP. Own dedicated Server co-located at USA.
- A well equipped library for assistance that contains books, reference material and CD ROM
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